Refund Policy

01.Eligibility

Refunds are available on most products returned within 30 days of delivery.

To be eligible, items must be:

• Unworn
• Unwashed
• With original tags
• In original packaging
• Accompanied by proof of purchase

02.How To Request A Refund

To request a refund:

1. Email info@anmt.online
2. Include your order number
3. Describe the reason for return
4. Attach photos if required
5. Wait for confirmation and return instructions

03.Refund Process

Once we receive and inspect your return, we will:

• Confirm approval via email
• Process your refund
• Notify you once completed

Refunds are processed to the original payment method whenever possible.

04.Refund Timeframes

Please allow approximately

for the refund to reflect in your account after approval.

The exact timeframe depends on your payment provider and bank.

05.Return Shipping Costs

Where the return is due to:

• Faulty product
• Incorrect item sent
• Damaged item

ANMT will cover the return shipping cost.

Where the return is due to change of mind, incorrect size selected or personal preference, return shipping costs are generally the responsibility of the customer.

06.Partial Refunds

Partial refunds may be issued when:

• Items show signs of wear
• Packaging is missing
• Items are not returned in original condition

The amount refunded will reflect the reduced value.

07.Non-Refundable Items

The following items are generally not refundable:

• Gift Cards
• Personalised or custom items
• Sale items marked as final sale unless faulty
• Items returned outside the 30-day period unless required by law
• Items without hygiene protection where applicable

08.Faulty Products

If your product is faulty, we will assess it in line with the Consumer Protection Act.

Depending on the nature of the fault, you may be entitled to:

• Repair
• Replacement
• Refund

Your statutory rights are not limited by this policy.

09.International Orders

If you purchased from outside South Africa:

• You are responsible for return shipping unless the item is faulty
• Duties and taxes are non-refundable
• Delivery times for refunds may vary depending on your location

10.Sale Items

Sale items may still be eligible for refunds if:

• Returned within 30 days
• In original condition
• Not marked as final sale

Final sale items cannot be refunded unless faulty or required by law.

11.Cancellations & Order Changes

If your order has not yet shipped, you may cancel or change it by contacting us immediately.

Once shipped, the order will need to follow our standard return process.

12.Consumer Rights

Nothing in this Refund Policy affects your rights under the South African Consumer Protection Act.

Where this policy offers less protection than the law, the law will always apply.