FAQ
Everything you need to know about shopping with ANMT. If you cannot find the answer you are looking for, our support team is here to help.
Last Updated: 7 July 2026
Shop With Confidence
Premium quality. Built to perform. Backed by us.
Fast Delivery
Quick and reliable delivery across South Africa.
Easy Returns
Hassle-free returns within 30 days.
Secure Payments
Safe, secure and encrypted checkout you can trust.
How do I place an order on ANMT?
Choose your product, select the size or option you need, add it to your cart and complete checkout through the secure payment flow.
How do I choose the right size?
Use the size guide on product pages and compare your measurements before ordering. If you are between sizes, contact support for guidance.
How long will my order take to arrive?
Delivery times are shown during checkout and may vary by location. We aim to dispatch orders quickly once payment has been confirmed.
Where can I find your size guide?
The size guide is available from product pages and the site footer. You can also contact us if you need help selecting a fit.
Do you deliver internationally?
ANMT currently focuses on South African delivery. International options may be introduced in future and will be shown at checkout when available.
Are your products true to size?
Most ANMT products are designed for a performance fit. Check each product description and size guide because fit can vary by style.
How much is delivery?
Delivery pricing is calculated at checkout based on your location and available shipping method.
How should I wash my ANMT apparel?
Wash similar colours together, use a cold gentle cycle and avoid bleach or harsh detergents. Air drying helps preserve the garment finish.
How can I track my order?
After dispatch, tracking details will be sent to the email address used at checkout. You can also contact support with your order number.
Do your products shrink?
ANMT apparel is made to hold its fit when care instructions are followed. High heat drying may affect performance fabrics.
Can I change or cancel my order?
Contact us immediately. If the order has not yet shipped, we will assist where possible. Once shipped, standard return rules apply.
Are your products suitable for training?
Yes. ANMT apparel is designed for performance, movement and everyday activewear use.
What payment methods do you accept?
We accept secure online card payments through the payment methods available at checkout, including Visa, Mastercard and debit or credit cards.
Do you restock sold-out items?
Selected products may be restocked depending on demand and availability. Join the newsletter or check product pages for updates.
Is it safe to shop on ANMT?
Yes. Checkout is encrypted and payment details are processed by trusted payment providers. ANMT does not store full card details.
How do I create an account?
You can create an account from the account page or during checkout by using your email address and setting a password.
What is your returns policy?
Most unused products may be returned within 30 days of delivery if they meet the condition requirements in our Returns & Exchanges policy.
I forgot my password. What should I do?
Use the password reset option on the account login page and follow the instructions sent to your email address.
How do I return or exchange an item?
Email info@anmt.online with your order number, reason for return and any required photos. Wait for confirmation before shipping the item back.
How do I update my account details?
Log in to your account and update your profile, addresses or password from the account dashboard.
How long do I have to return an item?
Eligible items may usually be returned within 30 days of delivery, unless a legal right provides otherwise.
Can I save items to my wishlist?
If wishlist functionality is enabled on your account, use the heart icon on product listings or product pages to save items for later.
When will I receive my refund?
Approved refunds are generally processed within 5-10 business days, depending on your payment provider and bank.
Who can I contact for help?
Email info@anmt.online or use the contact page. Our support team will help with order, product, return and account questions.
